About the Role

Our client is seeking a highly capable Implementation Lead to deliver customer software installations and onboarding programmes within a HealthTech Start‑Up transitioning into Scale‑Up mode.

This role is specifically suited to someone who has grown within a HealthTech start-up, is used to operating without heavy structure, and is comfortable building, adapting and improving processes as the company scales.

You will lead implementations from discovery through go‑live, working closely with customers and internal teams to ensure successful, high‑quality deployments. This is a hands‑on role in a fast‑paced, mission‑driven environment, where the work directly contributes to better healthcare outcomes.

Skills and Experience

• 5+ years’ experience in software implementation, technical delivery or project delivery
• Proven experience delivering software installations within HealthTech start‑ups
• Experience supporting organisations moving from Start‑Up into Scale‑Up, where processes are evolving rather than fixed
• Comfortable working in non‑structured, ambiguous environments with changing priorities
• Able to operate confidently in a high‑velocity, fast‑paced setting
• Strong stakeholder management skills with the ability to build credibility quickly
• Excellent communication, facilitation and documentation skills
• A critical thinker with strong problem‑solving capabilities and sound judgement
• Highly motivated, proactive and resilient

Role and Responsibilities

As the Implementation Lead, you will:

• Own the end‑to‑end implementation lifecycle for new customers
• Scope, plan and deliver software installations and onboarding programmes
• Work closely with Product, Engineering and Customer teams to unblock issues quickly
• Oversee configuration, data migration and validation activities
• Ensure data quality, integrity and clinical safety throughout implementations
• Communicate clearly with customers in complex and evolving situations
• Identify risks early and adapt plans pragmatically as circumstances change
• Contribute to building and continuously improving implementation processes and playbooks
• Act as a trusted partner to customers through change and adoption

Values and Mindset

We are looking for someone who is:

• Deeply motivated by the power of HealthTech and its ability to improve lives
• Mission‑driven, with genuine belief in what the product is trying to achieve
• Energised by pace, growth and ownership
• Comfortable making decisions with incomplete information
• Naturally curious, analytical and solutions‑focused

To apply: Please follow the online application process and upload your CV.

Please note: You must be eligible to work in the UK for your application to be considered. Due to high application volumes, we are unable to provide individual feedback to everyone. However, if you wish to check the progress of your application, please call or email the office and a member of the team will help you.

Suitable for: 360 IT Recruiter / IT Recruitment Consultant with experience of generating new clients.  Ideally you would need experience / knowledge in a wide range of IT disciplines OR strong experience within a niche. 

Location: East Keswick LS17 (commutable to/from Leeds, Wetherby and Harrogate).  Onsite car parking and there is a direct bus route to/from Leeds/Wetherby

Salary: DOE

An exciting opportunity has arisen for a motivated IT Recruitment Consultant to join our team, where every team member has the chance to thrive both professionally and personally. First and foremost, we are interested in you as a person, what makes you tick and if your values and expectations align with ours.

Our culture is built on a foundation of excellence, integrity and trust.  These qualities influence every aspect of what we do, from our interactions with clients and colleagues to the quality of services we deliver. 

You will be joining Solo Search at a pivotal time as we prepare for our next phase of growth, becoming part of a larger group.  The IT Recruitment Consultant role is integral to our future plans and, as such, you will be very much supported and empowered in your career path.

Essential Experience / Attributes Required:

• Experience: Minimum of 3 years’ experience as an IT Recruitment Consultant or IT Recruiter
• Skills: Excellent communication, client and candidate relationship building, computer skills (ie LinkedIn), negotiation, and presentation skills.
• Attributes: Self-motivated, target-driven, and able to work independently as well as part of a team. 

Desirable:

• Experience working within IT Recruitment, Health Tech or the IT sales sector is highly desirable
• Ideally you will have a UK driver’s license with access to vehicle

Key Responsibilities:

• Identify New Business Opportunities: Research and identify potential clients and markets to expand the company’s reach.  Attending client meetings and networking events.  Developing sales strategies
• Delivery:  sourcing and qualifying candidates against client job description / brief
• Client and Candidate Relationship Management: Develop and maintain strong relationships with new and existing clients and candidates to ensure long-term partnerships.
• Sales and Marketing: Prepare and deliver compelling presentations and proposals to potential clients, showcasing the company’s recruitment services.
• Negotiation: Negotiate terms and contracts with clients to secure business deals.
• Market Analysis: Stay updated on industry trends and competitor activities to identify new business opportunities.
• Collaboration: Work closely with the recruitment team to understand client needs and deliver tailored solutions.
• Reporting: Maintain accurate records of sales activities and provide regular reports to senior management.

To apply:  Please follow the online application process and upload your CV, in Word or PDF format.  If you would prefer to have an initial informal discussion before applying, please call the office on 01937 541888

Suitable for: Someone with B2B business development or sales experience or someone with previous experience of generating new clients within the recruitment sector  

Location: East Keswick,  LS17 (commutable to/from Leeds, Wetherby and Harrogate).  Onsite car parking and there is a direct bus route to/from Leeds/Wetherby

Salary: DOE

An exciting opportunity has arisen for a motivated Business Development Consultant to join our team, where every team member has the chance to thrive both professionally and personally.  First and foremost, we are interested in you as a person, what makes you tick and if your values and expectations align with ours.

Our culture is built on a foundation of excellence, integrity and trust.  These qualities influence every aspect of what we do, from our interactions with clients and colleagues to the quality of services we deliver. 

You will be joining Solo Search at a pivotal time as we prepare for our next phase of growth, becoming part of a larger group.  The Business Development Consultant role is integral to our future plans and, as such, you will be very much supported and empowered in your career path.

Essential Experience / Attributes Required:

• Experience: Minimum of 5 years’ experience as Business Development Consultant or Sales Executive type role   Experience in B2B sales is essential. 
• Skills: Excellent communication, client relationship building, computer skills (ie LinkedIn), negotiation, and presentation skills.
• Attributes: Self-motivated, target-driven, and able to work independently as well as part of a team. 

Desirable:

• Experience working within Recruitment, Health Tech or the IT sales sector is highly desirable
• Ideally you will have a UK driver’s license with access to vehicle

Key Responsibilities:

• Identify New Business Opportunities: Research and identify potential clients and markets to expand the company’s reach.  Attending client meetings and networking events.  Developing sales strategies.
• Client Relationship Management: Develop and maintain strong relationships with new and existing clients to ensure long-term partnerships.
• Sales and Marketing: Prepare and deliver compelling presentations and proposals to potential clients, showcasing the company’s recruitment services.
• Negotiation: Negotiate terms and contracts with clients to secure business deals.
• Market Analysis: Stay updated on industry trends and competitor activities to identify new business opportunities.
• Collaboration: Work closely with the recruitment team to understand client needs and deliver tailored solutions.
• Reporting: Maintain accurate records of sales activities and provide regular reports to senior management.

To apply:  Please follow the online application process and upload your CV, in Word or PDF format.  If you would prefer to have an initial informal discussion before applying, please call the office on 01937 541888

Suitable for: Someone with B2B business development or sales experience or someone with previous experience of generating new clients within the healthtech or recruitment sector  

Location: East Keswick LS17 (commutable to/from Leeds, Wetherby and Harrogate).  Onsite car parking available and there is a direct bus route to/from Leeds/Wetherby

Salary: DOE

An exciting opportunity has arisen for a motivated Business Development Consultant with Healthtech knowledge / experience to join our team, where every team member has the chance to thrive both professionally and personally.  First and foremost, we are interested in you as a person, what makes you tick and if your values and expectations align with ours.

Our culture is built on a foundation of excellence, integrity and trust.  These qualities influence every aspect of what we do, from our interactions with clients and colleagues to the quality of services we deliver. 

You will be joining Solo Search at a pivotal time as we prepare for our next phase of growth, becoming part of a larger group.  The Business Development Consultant role is integral to our future plans and, as such, you will be very much supported and empowered in your career path.

Essential Experience / Attributes Required:

• Experience: Minimum of 5 years’ experience as Business Development Consultant or Sales Executive type role.  Experience in B2B sales (preferably with Healthtech companies) is essential. 
• Skills: Excellent communication, client relationship building, computer skills (ie LinkedIn), negotiation, and presentation skills.
• Attributes: Self-motivated, target-driven, and able to work independently as well as part of a team. 

Desirable:

• Experience working within Recruitment, Healthtech or the IT sales sector is highly desirable
• Ideally you will have a UK driver’s license with access to vehicle

Key Responsibilities:

• Identify New Business Opportunities: Research and identify potential clients and markets to expand the company’s reach.  Attending client meetings and networking events.  Developing sales strategies
• Client Relationship Management: Develop and maintain strong relationships with new and existing clients to ensure long-term partnerships.
• Sales and Marketing: Prepare and deliver compelling presentations and proposals to potential clients, showcasing the company’s recruitment services.
• Negotiation: Negotiate terms and contracts with clients to secure business deals.
• Market Analysis: Stay updated on industry trends and competitor activities to identify new business opportunities.
• Collaboration: Work closely with the recruitment team to understand client needs and deliver tailored solutions.
• Reporting: Maintain accurate records of sales activities and provide regular reports to senior management.

To apply:  Please follow the online application process and upload your CV, in Word or PDF format.  If you would prefer to have an initial informal discussion before applying, please call the office on 01937 541888

Suitable for:  The role would suit one of three type of profiles:

• Someone currently supporting complex software for external customers to a 1st / 2nd line level - doesn't need to be healthcare software
• Someone who is a user of healthcare software looking for a career move into healthtech.  You may be working in a GP surgery for example and have trained users on software, knows about NHS compliance/regulation and understands general practice workflow
• Someone who has the soft skills (see below) and wants to work for a tech scale-up

All in cases, you must be able to pick things up quickly, have a logical mindset for problem solving, be resilient, confident, hard working and ability to work in a fast-paced environment

Of particular interest is anyone with pharmacy software, vet or dental practice management software.

Location: London (King’s Cross) - 4 days per week on-site + 1 day (Friday) WFH. Occasional client travel - Ideal candidate must live in London Zones 1–6, OR be able to commute in 45–50 minutes each way.

Salary: £45k - £60k DOE

Sponsorship: sorry our client is unable to offer sponsorship

About the Role:

Our client is looking for a technically curious, customer-focused Application Support / Product Specialist to join a dynamic HealthTech scale-up

This is not a traditional service desk role. You will become a product and workflow expert, supporting customers with software queries, analysing system behaviour, interpreting data logic and helping users get maximum value from the platform.  The role will also include customer training over time.

The role suits someone who has a minimum of 3 years experience, is comfortable working in a fast-paced, non-structured environment, and enjoys problem solving in situations where documentation, processes and tooling are still evolving.

This is a mission-driven business, and the successful candidate will be genuinely motivated by the impact HealthTech can have on healthcare delivery.

Skills and Experience:

Essential

• 3+ years’ experience in one of the profiles above
• Ability to own and solve technical problems up to a second line level
• Comfortable operating in ambiguous, fast-moving environments
• Strong analytical skills and curiosity about system behaviour and data logic
• Ability to explain complex technical concepts clearly to non-technical users
• Excellent written and verbal communication skills
• Confident using support tools such as Zendesk, Intercom, Salesforce or similar
• Calm, organised and able to juggle multiple priorities
• Empathetic and confident working directly with customers

Role and responsibilities:

User Support and Technical Investigation

• Act as the first line support specialist for software support queries such as workflow issues, reports, data logic and system behaviour
• Replicate, analyse and diagnose issues using your growing expertise
• Communicate technical detail clearly and effectively to all users

Issue Management and Collaboration

• Take ownership of escalations and work closely with Product, Engineering and Implementation teams
• Document issues thoroughly and support smooth resolution processes

User Relationships and Product Expertise

• Build trusted relationships by understanding user workflows and operational pressures
• Help practices fully utilise and optimise the platform

Training and Enablement

• Deliver remote or in person training sessions tailored to different user groups

Go Live Support

• Provide on-site support during customer go lives, assisting teams as they adopt the platform in real time

Continuous Improvement

• Share insights to improve support processes and documentation
• Stay up to date with feature releases and platform changes

Values and Mindset

We’re looking for someone who is:

• Confident and self-assured, resilient, hard working and career oriented
• Motivated by the power of HealthTech and its real-world impact
• Mission-driven and proud to support healthcare professionals
• A critical thinker and strong problem solver
• Comfortable learning quickly and adapting as the product evolves
• Energised by pace, ownership and being part of a scaling business

Working Pattern:

• On-site in King’s Cross, London four days per week and one day working from home
• Full time role
• 5 x 8-hour shifts per week Monday to Friday
• Covering 1 early shift and 1 late shift each week on average depending on team size
• Weekend cover will be introduced in the future
• Weekend shifts will rotate across the team with one of the four weekly shifts expected to fall on a weekend approximately once per month
• Occasional travel required for customer go lives with additional compensation provided

Current rota for Product Specialists:

Full job description is available on request

To apply:  Please follow the online application process and upload your CV, in Word format

Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship).  Due to large numbers of applications, unfortunately, we cannot provide detailed feedback to everyone.  However, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.